Privacy Policy

---

Effective Date: June 11, 2025

Via Rápida Services (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information you provide to us, whether in person, by phone, or via our website (www.viarapidaservices.com).

We may collect the following types of personal information:

• Identifiers: Name, address, email address, phone number, driver’s license number, or other government-issued ID.
   
• Vehicle Information: Vehicle identification number (VIN), registration details, insurance policy numbers.
   
• Financial Information: Payment information, insurance history, or claim data (when required for quotes or coverage).
   
• Health Information: Limited, only if needed to provide life or health insurance quotes.
   
• Internet Activity: IP address, device information, browser type, browsing actions on our website.
   
• Geolocation Data: For helping you locate nearby offices (with your permission).
   
• Call Recordings: For quality assurance, if you call our office or customer service line.
   

We use your personal information to:

• Provide insurance quotes, policies, and DMV-related services
   
• Communicate with you about your requests
   
• Process payments or renewals
   
• Submit information to third-party carriers on your behalf
   
• Comply with legal obligations
   
• Improve website performance and customer service
   

We do not sell your personal information. We may share it only with:

• Licensed insurance carriers to obtain quotes or issue policies
   
• State DMV offices for registration and title services
   
• Service providers under contract (e.g., web hosting, data storage)
   
• Legal entities when required by law, court order, or law enforcement
   

All service providers are required to keep your information confidential.

If you are a California resident, you have the right to:

• Know what personal information we collect and how it’s used
   
• Request access to or deletion of your information
   
• Opt out of the sharing of your personal data
   
• Not be discriminated against for exercising these rights
   

To exercise these rights, contact us at:

📧   VRS@viarapidaservices.com  
📞   209-670-1556 

We take appropriate administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

Our website may contain links to third-party websites (e.g., partner insurers or Google Maps). We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

If you have any questions about this Privacy Policy or our practices, please contact us at:

Via Rápida Services

 25 North 14th St, San Jose, CA 95112 

 209-670-1556 

VRS@viarapidaservices.com 

Mon-Fri 10AM-6PM

Sat 10AM-3PM